Service Updates

Libraries Reopening Soon for In-Person Services

More Libraries Opening Soon

We are excited to announce that the Delaware, Melbourne, Newbury and Wardsville Libraries will reopen the week of December 6th for in-person services. Once open, all services will be drop-in; no appointment needed. We look forward to welcoming you back!

Temporary Reopening Hours

Delaware Library - Mondays, 4:00-8:00 pm beginning December 6

Melbourne Library - Tuesday, 4:00-8:00 pm beginning December 7

Newbury Library - Thursdays, 4:00-8:00 pm beginning December 9

Wardsville Library - Fridays, 10:00 am - 2:00 pm beginning December 10

Patrons of these locations who have items on hold that are not yet ready for pickup, can change the pick-up location to their desired branch by logging into their online account and selecting the location from the drop down menu. If you need help making this change, please email librarian@middlesex.ca or call 519-245-8237 and leave a message.

If you have items on hold that are available for pick-up at another branch and wish to have them sent to another, please contact the location where the items are currently being held for assistance. 

We appreciate your continued patience as we implement new procedures to ensure the safety of both the public and library staff.

Reopening our libraries

Currently, eleven Middlesex County Libraries - Ailsa Craig, Coldstream, Dorchester, Glencoe, Ilderton, Komoka, Lucan, Mt Brydges, Parkhill, Strathroy and Thorndale - are open to patrons for short visits to browse the collection, pick up holds, and use computers and wifi.  These branches have new temporary hours, and all services are drop-in: no appointment needed. Learn more about what to expect when visiting a library for in person services.

Patrons unable to visit a branch for any reason will still be able to request library items delivered by mail. Learn more about Items by Mail. 

For assistance, or if you have any questions please contact us.  We can be reached by email at librarian@middlesex.ca, you can chat live with library staff or call us at 519-245-8237.

New Temporary Hours

  Monday Tuesday Wednesday Thursday Friday Saturday
Ailsa Craig closed closed 4:00-7:00PM 4:00-7:00PM closed 10:00AM-1:00PM
Coldstream closed 2:00-6:00PM 4:00-8:00PM closed closed closed
Delaware 4:00-8:00PM*
*begins December 6
closed closed closed closed closed
Dorchester closed 1:00-7:00PM 1:00-7:00PM 10:00AM-4:00PM closed 10:00AM-2:00PM
Glencoe closed closed 10:00AM-4:00PM 1:00-7:00PM 10:00AM-4:00PM 10:00AM-2:00PM
Ilderton closed 4:00-7:00PM closed 4:00-7:00PM closed 10:00AM-1:00PM
Komoka closed closed 10:00AM-4:00PM 1:00-7:00PM 10:00AM-4:00PM 10:00AM-2:00PM
Lucan closed 10:00AM-4:00PM 1:00-7:00PM 4:00-7:00PM closed 10:00AM-2:00PM
Melbourne closed 4:00-8:00PM*
*begins December 7
closed closed closed closed
Mt Brydges closed 4:00-7:00PM closed 4:00-7:00PM closed 10:00AM-1:00PM
Newbury closed closed closed 4:00-8:00PM*
*begins December 9
closed closed
Parkhill closed closed 10:00AM-4:00PM 1:00-7:00PM 10:00AM-4:00PM 10:00AM-2:00PM
Strathroy 10:00AM-4:00PM 1:00-7:00PM 10:00AM-4:00PM 1:00-7:00PM 10:00AM-4:00PM 10:00AM-2:00PM
Thorndale closed closed 4:00-7:00PM 4:00-7:00PM closed 10:00AM-1:00PM
Wardsville closed closed closed closed 10:00AM-2:00PM*
*begins December 10
closed

 

visiting a library for in-person service

Patrons who are ill, or who have or believe they have come in contact with Covid-19, will not be permitted in the library as per recommendations set out by government and health officials.

Vaccine Receipts are not required to enter any Middlesex County Library location.  Visitors to the Komoka Library please note that while you do not need proof of vaccination to enter the library, a vaccine receipt and ID are required to enter the other areas of the Wellness Centre. When visiting, please come directly to the library after entering the building.

All patrons over the age of 2 are asked to wear a mask when visiting a library.

Each branch will be limiting the number of patrons inside the library at any one time to maintain appropriate social distancing.  To assist with this, we ask that you keep visits brief and follow posted directional signage during your visit. 

Washrooms may not be available for public use at all locations. To check availability ahead of your visit, please contact the library branch directly.

Water fountains will be unavailable to the public.

No food or drink, other than water, will be permitted in the library.

Children's toys & activities, study areas, and lounge seating will not be available at this time.

Computers and WiFi

Computers will be available on a first come, first served basis, and use will be limited to 30 minutes. The number of computer stations available will be limited to promote social distancing within the library.

There will be a limited number of seats in each open branch reserved for WiFi usage for those with their own device. Use of these areas will be limited to 30 minutes.

WiFi is available at all 15 of locations, even when branches are closed.  Patrons are welcome to use WiFi from outside of the library if able to so.

The Microfilm collections at the Dorchester, Glencoe, Lucan, Parkhill and Strathroy Libraries are available for limited use.  Please contact the branch directly for more information. 

Printing and Photocopying

Printing, photocopying and faxing will be available for patrons visiting open branches.

We will continue to offer our printing service at branches with the staff capacity to do so.  To utilize the print service, simply complete the online form and upload your documents. Please wait until you are contacted by the library to visit to pickup your prints.

As of July 26, Middlesex County Library will resume collecting fees* for these services.  Payments can be made in cash or by cheque.  If you are a Middlesex County Library cardholder, charge may also be applied to your account and paid online. Vaccine Receipts will be printed free of charge.

  • Black & White Prints/Copies - $0.15 per printed side 
  • Colour Prints/Copies - $0.25 per printed side
  • Local Faxing - $0.50 per page 
  • Long Distance Faxing - $1.00 per page 
  • Scan to email available free of charge

*Fee exemptions are available for items related to government services, social services, legal aid, partnership programs and employment services. Please verify exemptions with staff.

Creative & Maker Spaces

Limited access to the spaces in both Dorchester and Glencoe is available; please contact the branch directly for more information. The Dorchester Library can be reached at 519-268-3451, the Glencoe Library can be reached at 519-287-2735.

Borrowing & Returning Items

11 Libraries are currently open for browsing and hold pick-up, you are welcome to drop-in to any location anytime during their open hours to browse for items or to pick-up your available holds.

Going forward patrons will have 14 days to pick-up a hold after being notified that it is available.  Those patrons without an email address on their account will be notified by phone, all others will receive the automated email messages that were in use prior to the closure. When searching our online catalogue, you may notice that some items will show up in your search results, but you will not have the option to place them on hold.  These items are temporarily unavailable due to branch closures.  We apologize for this inconvenience, and thank you for your patience while we work through our phased re-opening process.

Things to know:

  • Patrons can request a customized selection of items either for pickup at most branches or to be mailed to their home using our online Personalized Picks form
  • When placing new holds, the pickup location options will be limited to the ten branches currently open and Mail My Items for those who wish to have items mailed. This can be changed to another open location of your choice by logging into your online account, emailing librarian@middlesex.ca or by calling 519-245-8237.
  • At this time, there will be a temporary decrease in the number of holds permitted per card to 20.  This will be returned to the previous limit when all branches have been reopened.

Items by Mail

Any one unable to visit a branch for any reason is able to request library items to be delivered by mail. When placing holds in the online catalogue, simply select "Mail My Items" as the pickup location and we handled the rest. If you need assistance, please email librarian@middlesex.ca or call 519-245-8237.

Items received by mail can be returned to the drop box at all 15 of our libraries.  Drop boxes are available 24/7, even at locations that are temporarily closed.  The drop-box has been re-installed at the Delaware Library. 

Returning Items

Items can be placed in the drop-box or returns slot at all 15 of our libraries. Returns will not be accepted at the circulation desk, however branches offering in person services and are able to do so safety, may offer an alternative inside location to return items.  Please confirm with staff and follow any posted directional signage.

Middlesex County Library is no longer quarantining returned materials. However, due to limited open hours, items may still remain on your account for a number of days after being returned.  You may receive overdue notifications during this period, please disregard if the item(s) have been returned.

Overdue fines will continue to be waived during this period, but charges for lost and damaged items will apply.

You can verify due dates by logging into your online account using your library card number and PIN.  If you require assistance to access your account, or have other questions, please email librarian@middlesex.ca, or call 519-245-8237 and leave a message with your contact information. 

Mobile Hotspots

Hotspots are connected to a cellular network and can be used with any wireless device.  Due to data limits, not all websites and apps will be available for use; ask staff for more information. Borrowers must be 18+ with a valid Middlesex County Library card.  To learn more about how hotspots work, check out our getting started PDF.  Hotspots loan for 7 days, and can be renewed once if there are no other holds on the device. 

Hotspots picked up at the following locations: Coldstream, Delaware, Dorchester, Glencoe, Lucan, Melbourne, Newbury, Strathroy, Parkhill and Newbury.  To request, place on hold using our online catalogue. The pickup location for the hold will be limited to the home library of the device. You will be contacted when a hotspot is available for pick-up.

For further assistance with hotspots call 519-245-8237 or email librarian@middlesex.ca

Adelaide Metcalfe NovelBranch

Middlesex County Library is excited to announce our latest collaboration with the Township of Adelaide Metcalfe: the NovelBranch Library Kiosk. Located in the Adelaide Metcalfe Township Office at 2340 Egremont Drive, the NovelBranch offers residents a library service point within their community. Users of the NovelBranch will be able to browse, check-out and return books, all at one convenient location. The NovelBranch is available every week day from 9:00 am until 4:00 pm. Learn more.

Digital Collections

All patrons are encouraged to take advantage of our digital services that are always available! Download eBooks & digital audiobooks from cloudLibrary and Axis 360, enjoy newspapers and magazines from around the world with PressReader, stream movies, music and more with Hoopla, stream high quality cinema and children's content with Kanopy, and improve your skills with courses from Udemy. All of these digital collections and more online resources are available from the comfort of home with your library card and PIN.  

Find these resources on our Digital Collections page.  Need help getting started?  Find How to Guides and links to support on the Digital Collections Help page.

Need a library card?  Use the online form to apply for a virtual library card.

Questions?

Any changes to library services and hours will be posted on our website and will also be shared on our social media accounts.

Information related to COVID-19 and Middlesex County can be found on the Middlesex County website.

Contact us via email at librarian@middlesex.ca, call us and leave a message at 519-245-8237, or complete our contact form to request a follow-up email or phone call (even just to chat).